Effective date: May 1, 2018
1. The Personal Information We Collect.
a. Information You Provide to Us. We receive and store any information you knowingly provide to us. For example, when you sign up for a Service account or request a demonstration, we may collect Personal Information such as your name, the name of your employer, your employer’s address, your email address and your phone number. Certain information may be required to register with us or to take advantage of some of our features. If you do not provide us with such information, your access to or use of the Service may be limited.
2. How We Use Personal Information.
TranSolutions uses your Personal Information as follows:
- To operate and maintain the Service (such as, for the purposes of fixing malfunctions, testing our security systems, etc.).
- To provide you with the features, functions and benefits of the Service.
- To enhance, improve and further develop the Service (such as, creating new features or functions, refining the user experience, increasing Service technical performance, etc.).
- We will use your contact information to provide you with notices related to your use of the Service.
- We may use your contact information (such as, your email address) to provide you with promotional and marketing emails. You can opt-out of receiving certain types of promotional and marketing emails – but in such case you may not receive the full benefit of the Service.
- To help personalize the Service experience for you (such as, remembering your information so you will not have to enter it each time you use the Service).
- And for the other purposes referenced in the “Who TranSolutions Shares Your Personal Information With” section below (such as, for the purposes of legal compliance).
3. Who TranSolutions Shares Your Personal Information With.
We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section.
a. With your Consent. We may share your Personal Information with third parties with your consent.
b. Agents. We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
c. Business Transfers. We may choose to sell the assets of TranSolutions. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
d. Protection of TranSolutions and Others. We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order, enforce or apply our Terms of Service and other agreements, or protect the rights, property, or safety of TranSolutions, our employees, our users, or others.
e. Aggregated Personal Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate information to any third party in a manner that would identify you personally, as an individual.
4. California Residents.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request.
5. What You can Do to Your Personal Information
a. Editing your profile. If you are a registered user of the Service, we provide you with tools to access or modify your Personal Information and other profile information. These tools are accessible from Settings when logged-in to your Service account.
b. Deleting your account. You can delete your account by contacting the system administrator. Subject to the “Limitations on Deletion” section below, when you request us to delete your account for the Service, your account will be disabled. In addition, you may contact your organization administrator(s) to request removals from the organization you are listed as being part of. If you do this, you will be removed from the organization and your non-public information will become unavailable to the organization (but any information stored or exchanged prior to the removal may remain accessible to the organization).
c. Limitations on Deletion. Even after you remove information from your profile or delete your account, your Personal Information may be retained by us on back-up servers indefinitely. We keep such servers to help protect the stability and availability of the Service (such as protecting it from viruses and malfunctions). We may also indefinitely retain and use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but will not use it in a manner that would identify you personally.
6. Laws and Regulations.
We may also retain your Personal Information to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations.
7. The Location of Your Personal Information.
While your Personal Information is in our possession, it will be primarily stored at hosting facilities located in the USA. These facilities are either operated by TranSolutions or our third-party providers. By using the Service you are consenting to have your Personal Information stored, transferred and processed in the USA by third-party providers.
8. The Security of Your Personal Information.
TranSolutions takes certain precautions to protect your Personal Information and to limit the risk that it will be accessed without authorization, including use of certain industry standard technologies and practices. That said, we cannot protect against unforeseen threats. so your use of the Service is at your own risk against unforeseen threats.
If we learn of a security systems breach, then we may attempt to notify you via email, phone, physical mail, or by a posting on your Service account page – so that you can take appropriate protective steps. Pursuant to our Terms of Service you have consented to receive such notice by electronic means (provided that such consent is void where prohibited by applicable law). To receive a free written notice of a security breach, or if you have any questions about the security of the Service, please contact us.
In addition to the security measures referenced above, your Service account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
10. Information from Children.
We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us.
11. Contacting Us.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to webmaster@myEZClaim.com