User-Friendly & Automated Overcharge Management



The Overcharge Claim module makes it easy for shippers, freight auditors, and logistics professionals to streamline their overcharge claims processing.

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Never miss a claim again

The freight claim system automatically sets follow-up reminders to ensure that unpaid claims are never forgotten. The system even generates follow-up letters at 30, 60, 90, and 120 days after filing.



Identify problem carriers

Identify carriers most likely to produce freight overcharges or decline to pay freight claims, enabling you to do business with only the best carriers.



Go from quick updates to deep data

View the top-level freight claims overview report for a quick update. Then drill down by carrier or specific freight claim for cost-saving data mining.

✔ Robust Web-based Ad Hoc

✔ Managed reporting and analysis solutions

✔ Emerging trends on carrier and shipping performance



Keep claims data in one place

The system’s intuitive interface keeps freight claim documents organized in one location. Store each claim's supporting documents and photos within the claim record for easy access.


Improve Cash Flow


Superior turn around time

Freight claims with all supporting documents typically receive payment within 8 – 10 days, improving cash flow.

Increase claim recovery by 15%

Clients using the Overcharge Claim module typically resolve 95% of freight claims, compared to the industry average of 80%.

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