Finally, a system for tracking OS&D incidents as they happen.
The OS&D Incident Module comes pre-loaded with several fields to track the details of temperature damage.
Collect claim details immediately
Successful claims start with detailed documentation. OS&D Incident allows Receiving Department to enter an incident which can later be converted into a freight claim. Once the incident is closed, the system stores the reason for closure for use in later reporting.
Data sharing made easy
The cloud-based database makes it easy to share incident details in real time with all stakeholders, both inside and outside the company. No more emailing copies of spreadsheets to insurers. Plus, detailed privacy settings allow you to control which incidents an outside stakeholder may access.
Collect data for accident prevention
Customizable fields allow you to collect, store, and review the details of past incidents for prevention and risk management. The system can even handle near misses.
Keep salvage details in one place
Record details of salvage within the incident report. Track details such as price, buyer, and date sent to salvage.
Time Saving Features
The Tasks Scheduler allows you to decide, in advance, when tasks should be created and scheduled.
Alerts can be set to remind you of task deadlines as needed.
All email correspondence is stored within the incident record.