Information Collection and Use
We will gather and use different types of information while you access MyEZClaim. In general, what we collect helps identify Web site content that benefits you, as well as determine improvements we can make. We also use this information to send you email notifications about updates to our site (by your permission) and to contact you for marketing purposes (again, only by your permission). None of the information collected in MyEZClaim is shared with other organizations for commercial purposes. However, from time to time, we may share aggregate information – number of registered users in MyEZClaim or general demographic claim data with third parties. Such data will not contain any personally identifiable information or specific information on carrier performance in the claims filing process.
Our Web site’s registration form requires you to provide contact information, such as your name, name of your company, company’s address, phone number, fax number and email address.
From time to time, we may conduct online surveys to seek our customers’ opinions and input on various claims data. These surveys are entirely optional. The information collected is aggregated and used to make improvements to MyEZClaim’ s services and site. Survey participants are anonymous unless otherwise stated in the survey.
We understand, however, that you may want to participate in these surveys but not want a follow-up email. As part of these surveys, we will always give you the option of declining to receive information from TranSolutions.
Like our web sites, you IP (Internet Protocol) address are visible to us when you visit our site. An IP address is a number automatically assigned to your computer whenever you are connected to the Internet, and it is visible to most Web sites that you visit. We may use this information to assess and improve our site and better understand the traffic volume and user experience.
We may use an outside advertising company to display ads pn our site, and this company may collect cookies received by banner ads. However, we do not have access to information collected by our advertisers.
And finally, with most Internet browsers you can erase cookies from your computer’s hard drive, block all cookies, or receive a warning before cookies are stored. However, MyEZClaim requires that your cookies be enabled in order to log in. Please refer to your Browser’s Help function to learn more about these options.
More about what we do with your data we may collect demographic and profile data and use it to better understand your needs and interests and to make MyEZClaim as relevant as possible. We may share this information with advertisers on an aggregate level but not on an individual basis.
During enrollment, MyEZClaim will collect contact and financial information. Contact and financial information (e.g banking information) is collected for billing validation purposes only.
We do not share your personal information with any sites to which MyEZClaim has links although we may share aggregated data, such as how many people use our site.
As a subscriber to MyEZClaim, your information is treated strictly private and confidentially. TranSolutions will not willfully disclose the contents of your account (including files, emails, faxes, phone number or voicemail) except where TranSolutions believes it is required to do so by law, or to protect itself or to provide services offered by MyEZClaim, unless disclosure is made as a result of a force majeure event, including breaches of our security protections.
In addition, your account information is password protected. This means that only you can access your personal account information.
Please do not share your password with anyone. Consistent with this request, TranSolutions will not call or email you asking for password information in an unsolicited manner at any time.
If you do not remember your password, you may request a new one from MyEZClaim. Also you may change your password anytime you are logged into your MyEZClaim account.
You credit card information is protected by SSL (Secure Sockets Layer). while your credit card information is being sent to us over the internet, SSL enables transmissions of information through means of encryption.
Correcting and Updating Personal Information
MyEZClaim gives you the option of changing your personal account information at any time. With the exception of your user ID, you can update all other details in your account.
At any time, you can choose not to receive information from MyEZClaim. If you do not want future communications, please send an email to this address: webmaster@myEZClaim.com